Skin Care FAQ's

Refills ship on the schedule of the plan you chose: every month for the 1-month supply, every 2 months for the 2-month supply, and every 3 months for the 3-month supply.

All DRMA products are designed to be used once-twice daily and last the entire month.

Never. We love animals. We are 110% committed to remaining cruelty-free. We wouldn’t even dream of buying ingredients from ANY outside company that tests on animals.

Absolutely! Your order is completely safe. We take privacy very seriously. We use several advanced security measures to maintain the safety of your personal information.

But, if you’d rather not shop online, you can place your order over the phone by calling us, toll-free, at (877) 721-9710. Just make sure to ask for the special Internet-Only Offer.

Yes! Our formula works amazingly well with any skincare regimen (although most customers find they no longer need other “anti-aging” products).

Apply Drma cream after cleansing, and simply wait 15 minutes for our light, silky cream to fully absorb before using makeup.

It won’t affect the way your makeup goes on and it won’t change the color or texture of your foundation.

We know how exciting it is to start trying Drma cream so you can experience the amazing transformation for yourself. For that reason, our shipping department works tirelessly 7 days a week to get your order out of the facility within 24 hours. Orders typically arrive within 3-5 days depending on where you are in America.

The vast majority of customers prefer the 3-pack because it offers the best value. We’re happy to discount those as we save a lot on the processing and packaging of individual units.

If you just want to give us a try, new customers are regularly offered instant savings too.

If you want firmer, younger-looking skin then you can’t go wrong with any of the options as you’re going to love what you see in the mirror whichever option you choose.

60-Day Result Guarantee for qualifying treatments. We guarantee success when the treatment is properly used, as agreed upon when ordering. If your condition is not improved to your satisfaction after the proper usage for 60 days, we will refund the initial medication cost. The $20 doctor visit fee is not refundable.

We are limited by telehealth regulations for prescription-grade services, but they’re always changing so stay tuned! If we’re not available in your state, please email support@drma.co and we’ll look into it.

No, we are limited by telehealth regulations and only service certain states in the US.

No. Services are not covered by insurance. Also, some insurance companies do not cover prescription retinoids for beauty or cosmetic reasons.

We’re not set up to accept HSA/FSA payment directly. If your payment doesn’t go through, you'll have to check with your insurance to see if your HSA/FSA covers this type of purchase. If you need an itemized receipt after your purchase, just email support@drma.co and we can provide it for you.